Privacy Policy

Last updated: October 1, 2024

General

Cossette Wallpaper (“Cossette Productions”,”Cossette Wallpaper”,  “we,” or “us”) is committed to protecting personal information. This Privacy Policy (the “Policy”) explains our practices collecting and using information that identifies you personally through Mural’s websites, including: www.cossetteproductions.com, www.cossettewallpaper.com (collectively, the “Websites”) and the services offered thereby.

This Policy describes how we collect, use, and share such information, and certain rights and options visitors and users of our services may have regarding their information. Collectively, the Websites, as well as the services we offer via the Websites, are referred to as the “Services” for the purposes of this Policy.

Security

We are committed to ensuring that your information is secure. Our website is encrypted and transmitted in a secured way.

Information We Collect

• When you visit our websites, some information, such as the site that referred you to us, your IP and email address (if you decide to complete an online form), and navigational and purchase information, may be collected automatically as part of the sites’ operation.
• On some occasions, we may ask you to provide information on online forms. For example, we may ask for your full name, telephone number, email address and postal address, or other information to register online.
• Providing information on online forms is always voluntary, and you are free not to complete any online forms. If you choose not to, however, some products and services may not be available to you.
• To conduct our business with you, we are required to collect your name, address, phone and email in order to visit your home or business to conduct measurements and installations.
• From time-to-time our site requests information via our contact us form, surveys or contests.  Participation in these events is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name, email and address), and demographic information (such as zip code, age level).

How We Use Your Information

We (or service providers acting on our behalf) may use the personal information identified above for the following purposes:

• Providing the Products and Services.
• Negotiating, entering into, and managing our relationship and agreements with you and/or your organization, including providing our products and services.
• Providing and optimizing your experience accessing or using the Products and Services and ensuring that our content is presented to you in the most effective manner.
• Responding to your inquiries and communicating with you, including regarding our products and services, our agreements with you and/or your organization, and other issues.
• Sending you promotional or informational communications and solicitations, tracking your marketing preferences, and for our internal marketing purposes.
• Managing customer service issues,  including issues relating to the performance of the Products and Services, technical concerns, and related feedback.
• Developing, updating, and improving our Products and Services, customer service, and customer experience, and otherwise improving our knowledge and insights regarding      potential customers and partners.
• Preventing and detecting fraud, financial crime, hacking activities, security breaches, and other unlawful activities in connection with the Products and Services or the use of our      Services.
• Enforcing our agreements, complying with our legal or regulatory obligations, and defending or advancing legal claims.
• Notifying you about changes to the Products and Services or material changes to this Policy.
• Providing you with surveys or otherwise soliciting feedback from you.
• Performing other functions as otherwise described to you at the time of collection or to which you otherwise consent.

How Long We Store Your Information

The information collected online is stored for the duration of our relationship with you or until you ask us to delete your data.

Linking to Other Websites and Third Party Applications

Our websites may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Opting Out, Withdraw Your Consent

If you do not want to receive promotional information from us, you can opt out by by sending an email to [email protected]. Please allow up to 5 working days for the email opt out to process. Please note that if you opt out of receiving promotional material from us, you still may receive such material from third party content providers, affiliates and other parties to whom we provide your information in the course of doing business, as explained above. Additionally, when you opt out of marketing communications from us, you will still receive transactional communications regarding your orders or other transactions – order confirmation, shipping confirmation, idea book request, swatch request, etc.

Reviewing, Updating, Correcting or Deleting Your Information

If you would like to review, revise, modify or delete information you previously provided on an online form, or believe that what we currently have on record is incorrect, you may send an e-mail to [email protected] and we will update your information.

Brands and logos that appear on our site

The logos that appear on our websites are used with permission from the brands as our products were used by or featured by them, in their publications or their TV shows. These brands do not own, manage, promote or endorse us. Please contact us with any questions on this matter at [email protected].

Automatically Collected Usage and Device Information:

Like most websites, the Services use various technologies to automatically collect information about visitors. Those technologies include:

Third-Party Use Of Cookies And Other Tracking Technologies – website source:
Some content or applications, including advertisements, on the Site are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. If you click on any third-party advertisement, you will leave our Site and will be subject to the privacy policies of those advertisers.

Cookies and Log Files – app source

Cookies are small text files that a website transfers to a visitor’s device for recordkeeping purposes. We use this cookie to validate your authentication, provide you with continuous experience, and to record how our site/product/service is being used. It is not used for marketing purposes. Please note that if cookies are disabled, you may not be able to enjoy certain features of our Services.

Advertising

We use 3rd-party vendors, such as Google, Facebook and others to collect audience data such as age, gender and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see our ads on other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts. 

Social Media

If you interact with us on any social media platform: (i) depending on your social media privacy settings, the personal information that you submit on the social media platform may be read, collected, or used by us as described in this Policy, and (ii) where we respond to any interaction with you on social media, your account name/handle may be viewable by any and all members or users of our social media accounts. Social media platforms operate independently from us and we are not responsible for the personal information that you choose to submit or link on any social media platform. We encourage you to review the privacy policies and settings of any social media platform with which you interact to help you understand their privacy practices.

Legal Disclosure

Please be aware that in certain circumstances, your Personal Information may be subject to disclosure to government agencies pursuant to judicial proceedings, court order, or legal process. We also may share your information to protect the rights or property of our company, our business partners or alliances, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

Changes to This Online Privacy Policy

We reserve the right to change the terms of this privacy policy at any time but will not do so without posting the revised policy on our websites. Your continued use of our Services following the posting of changes to these terms will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Policy retroactively or to personal information already in our possession, we will provide you with notice of the modifications or amendments and seek your consent for such use. We encourage you to review this privacy policy whenever you visit our websites to make sure you understand how we use the information we collect. 

Assignment

In the event of a corporate change in control (for instance, a sale or merger), we may transfer your personal information to the new party in control or the party acquiring assets. In such circumstances, we would seek to ensure the acquiring party follows the practices described in this Privacy Policy. We cannot promise, however, that an acquiring company or the merged company will have the same privacy practices or treat your information the same as described in this privacy policy.

Questions or Concerns

If at any time you have any questions or concerns, or you believe that we have not followed this Privacy Policy, please let us know by sending an email to [email protected]. We will make reasonable efforts to identify and correct any problems.

Contact Information

If you have any questions or comments about this Notice, please contact us using the following information.

Phone: 954-952-2237
Email: [email protected]
Postal Address:
Cossette Wallpaper
8600 NW 56 ST, Unit 4, Doral, FL 33027